Shipping and delivery
We deliver to the following countries:
- Denmark (except Greenland and the Faroe Islands)
- The Netherlands
- United Kingdom
Orders placed before 12 PM on weekdays will be dispatched the same day.
Delivery will be made on weekdays to the address given by you when you placed your order. Please note that we deliver to private or business addresses and to PO boxes.
A signature will be required for all deliveries upon receipt. However, the signatory does not have to be you. Another person at the same address (e.g. a family member) or a neighbour may sign for receipt of the package.
Please note that you are responsible for the products you have ordered once delivery has been made. If the package looks as if it might be damaged, you should refuse receipt of it.
You are responsible for examining your items for any defects and for informing us of these. If one or more items prove to be defective, or if an item is missing from your delivery, or if one or more items do not comply with the order, you will have the option of returning the defective item(s), and we will then refund the purchase price and all delivery charges.
ACKNOWLEDGEMENT OF RECEIPT OF ORDER AND ORDER CONFIRMATION
When you place an order with us, you will receive an acknowledgement that we have received your order. However, the purchase agreement will only become binding once you have received an order confirmation from us.