When shopping at becksondergaard.com you can get your order delivered to the following countries:
The Netherlands: 3-4 days
France: 3-5 days
Belgium: 3-4 days
Poland: 3-5 days
Austria: 3-4 days
Spain: 4-6 days
Italy: 4-6 days
Ireland: 4-6 days
Finland: 3-5 days
Portugal: 4-7 days
We offer free shipping on all orders above 69 EUR. On orders under 69 EUR the shipping will cost 12 EUR.
At checkout you can see which shipping methods that are available for your country. Everything is packed and shipped from our warehouse in Herning, Denmark.
Please note that due to high activity around peak seasons, such as sale and Black Friday, there might be a longer shipping time than the days that we normally deliver within.
Delivery will be made on weekdays to the address given by you when you placed your order. Please note that we deliver to private or business addresses and to PO boxes.
A signature will be required for all deliveries upon receipt. However, the signature does not have to be yours. Another person at the same address (e.g. a family member) or a neighbour may sign for receipt of the package.
Please note that you are responsible for the products you have ordered once delivery has been made. If the package looks as if it might be damaged, you should refuse receipt of it.
You are responsible for examining your items for any defects and for informing us of these. If one or more items prove to be defective, or if an item is missing from your delivery, or if one or more items do not comply with the order, you will have the option of returning the defective item(s), and we will then refund the purchase price and all delivery charges.
Acknowledgement of receipt of order and order confirmation
When you place an order with us, you will receive an acknowledgement that we have received your order. However, the purchase agreement will only become binding once you have received an order confirmation from us.
Cancellation of an order
Unfortunately, it is not possible to cancel your order. As soon as an order is placed, it is sent straight to the warehouse so that it can be packed as soon as possible. However, you can send your order back within 14 days of receiving the package.